Observability and Event Management Architect (f/m/d)
immediately
Full-time, Unlimited
Würzburg
Observability and Event Management Architect (f/m/d)
Your responsibilities
The Observability and Event Management Architect is responsible for designing and implementing a robust observability framework and ensuring transparency in service operations. This role is crucial for maintaining system reliability, and providing proactive information to avoid any critical incidents within a modern service management environment.
Architecting a Comprehensive Observability Framework:
- Design and maintain a comprehensive observability framework covering cloud, traditional infrastructure, applications, and services.
- Ensure the framework supports data ingestion from modern technologies such as Docker, Kubernetes, serverless architectures, and cloud services (especially Azure).
- Enable monitoring of logs, metrics, traces, and user experience analytics to provide a holistic view of system performance.
- Integrate with existing platforms like Elastic, Azure Monitor, AWS Cloudwatch, and Netscout to leverage current intelligence and ensure continuity.
- Utilize AIOPS, event correlation, and suppression techniques to optimize incident management and prevent disruptions.
Driving Supplier and Internal Team Collaboration:
- Lead and coordinate efforts between internal teams and external suppliers to ensure transparency in service operations and proactive information sharing.
- Establish clear communication channels and regular progress reviews to ensure alignment and accountability.
- Deliver full access to monitoring data and insights for service owners and users, enabling collaboration and accountability across teams.
Implementing AI-Driven Monitoring Tools:
- Design and maintain AI-powered tools for automated anomaly detection, predictive analytics, and self-healing workflows to minimize manual intervention and prevent incidents.
Modern Service Management Practices:
- Implement and promote modern service management practices, ensuring alignment with ITIL, IT4IT and other industry standards.
- Drive continuous improvement initiatives to enhance service delivery and operational efficiency.
- Ensure the observability framework supports seamless integration with service management platforms like ServiceNow.
Your profile
- Bachelor/Master degree in Computer Science or related field
- More than 5 years of experience in managing an ITIL/IT4IT process in a multi-vendor ecosystem
- Proven experience in IT operations, observability, incident management, and event management.
- A strong understanding of modern IT Service Management delivery
- Strong problem solving, quantitative and analytical abilities
- Service oriented with good communication and presentation skills
- Strong knowledge of monitoring tools and platforms (e.g., Dynatrace, Datadog, Splunk).
- Experience with AI-driven monitoring and automation tools.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and collaboration skills.
- Experience in managing supplier relationships and driving internal team performance.
- Familiarity with ITIL/IT4IT and modern service management practices.
- We are an international company with global reach. We expect fluent English, as this is our business language. German language skills an advantage.
Job ID:
88173
Do you have any questions?
If you have any questions, please feel free to contact us by e-mail and we will get back to you:
career@uniper.energyPlease note: Unfortunately, we cannot consider applications by e-mail for data protection reasons. We would therefore like to ask you to apply exclusively here via our career page. The process is very simple and only takes a few minutes.
As long as our positions are online here on the career page, the application process is not yet complete and the positions are still vacant.
We look forward to receiving your application!
Your Uniper Talent Acquisition Team
Living diversity, fairness and inclusion (DEI) at Uniper
As an employer, Uniper is committed to diversity and equal opportunities. That's why we encourage applications from suitably qualified and suitable people regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. We embrace inclusion and support flexible working.
What makes Uniper stand out as an employer
With a mix of digital and analog learning formats and topic-specific communities, we promote your personal and profossional development and lifelong learning.
Further education
Experienced specialists and managers are happy to support you in strengthening your skills and advancing your career development.
Coachings and Mentoring
Performance discussions, 360-degree feedback and employee surveys will help you and the company move forward, strengthen our collaboration and give you room to contribute your ideas.
Open feedback culture
Safety and well-being are our top priorities. That's why we offer you regular free preventive medical checkups as well as a variety of learning impulses on occupational safety, health and well-being, and support programs.
Health care
With our online exercise courses, sponsorship of your participation costs in central sports events and a large sports community, we offer you a healthy working environment.
Sport and Fitness
You can enjoy a wide range of healthy and balanced meals in our canteen. In addition, you can participate in nutrition programs.
Healthy nutrition
We take care of you and offer you a wide range of coverage beyond the legal requirements with our company pension plan, accident insurance, company health insurance and continued salary payments in the event of illness.
Insurance and coverage
We pay capital-forming benefits and offer you a wide range of financial benefits through our corporate benefits program
Financial benefits
We support you in balancing your private and professional life through flexible working time models, job sharing, sabbaticals and extensive offers in the area of child care and nursing.
Work Life Balance
We provide you with free parking spaces.
Free parking spaces
We offer you the option of leasing a car or bicycle through deferred compensation with financial benefits.
Car and job bike leasing
Get to know your future colleagues
Valentina
EVP Operational Excellence
At Uniper “treating everyone in a fair way”, and “making everyone feel included” are serious topics. This is why we regularly seek feedback from our employees, we listen to them, and we make changes so that we can get closer and closer to our vision of DEI.asd
Thomas
Head of ETRM department
I was excited to join Uniper as it a give me the opportunity to be part of a large, complex and dynamic Trading Organization. The company trades a lot of different commodities in many markets with all their uniqueness, which ultimately requires many different IT tools and solutions. I enjoy working with traders and all the supporting functions in such a challenging environment.
Navya
Lead Business Analyst
My passion is driven by the excitement of learning something new every day and a strong sense of pride supporting our Uniper business growth & Strategy. This is enhanced by the presence of a great team around me, whom I can always rely on for support.
Mithun
Lead - Strategic Endur Solutions
Each day excites me with new challenges by driving various Strategic IT initiatives for our CCO Trading Business and accelerating the energy transition by decarbonising our portfolio. My motto: Entrepreneurship is trait that you live each moment! At Uniper, I can constantly challenge status quo and shape the environment around me.
We are Uniper
Uniper is a European energy company with a global reach that makes a decisive contribution to security of supply and energy transformation. We work in very diverse teams and offer our employees as much flexibility as is possible. Equity, mutual appreciation and respect are the core of our corporate culture. At our company you will have the opportunity to shape new technologies, work on solutions for a modern and future-oriented energy supply and actively design change processes.
Application process
Online application
Have you found a suitable job posting? Then you can apply online right here. The application process is very simple and only takes a few minutes. Once we have received your application successfully, you will receive confirmation by e-mail immediately afterwards.
