Do you have a genuine passion for IT? do you like the idea of working in a fast paced, challenging environment? We have a placement year opportunity available, supporting our Energy Trading environment. This critical area to our business needs to be able to react to market conditions within milliseconds, and we continually evolve and develop our IT infrastructure to keep Uniper a key player in the energy trading market.
Your responsibilities
- Incident management and control, performing the following tasks:
- Resolving operational problems and assigned user faults when on the Day Shift Rota
- Managing the diagnosis and resolution of problems through to completion, co-ordinating with other service providers, where necessary.
- Development work for faults detected
- Change management and control, performing the following tasks:
- Reviewing impact to Energy Wholesale of changes to be implemented
- Carrying out the required communications to EW stakeholders
- Approving changes
- Monitoring and taking appropriate actions for messages in the Group Mailbox
- Performing the Daily Checks
- Operational acceptance for systems delivered by the workstreams
- To determine the scope for the Configuration Management Database for Operations
- Responsible for processes for maintenance of the Configuration Maintenance Database
Your profile
Essential:
- An enthusiastic and genuine passion for IT
- An undergraduate placement as part of their degree
- Troubleshooting/Development skills
- Good communicator and motivator.
- Good planning and organising skills.
Desirable:
- Experience in a support role
- An understanding of the ITIL processes.
- Understanding or exposure of Cloud Computing
- Ability to build effective working relationships.
